Technical Service Manager (ID: 2581)
12 Nov 2024

Technical Service Manager (ID: 2581)

aartd209

Industry Sector

Location

Responsibilites

 Provide technical support and services to internal sales team, customers within territory including:
 Localize sales decks base on products literatures, trials reports released to make its wording to be with Chinese thinking logic, simple, comprehensive, easy-understanding and more attractive
 Provide products/tech trainings to internal/distributors’ sales team to introduce IFF Animal Nutrition and Health products, value proposition and related solutions;
 Proactively support new business development activities and deliver trainings to customers/ key end users, generate market needs or market pull-through for sustainable business growth;
 Follow and handle customer complaints;
 Conduct competitive analysis related to key products from key competitors within territory and China poultry sector in technical ways
 Provide technical support and services for super key accounts in poultry segment in Greater China sub-region
 Provide technical support on as needed basis for standard influencing on industrial, national, and enterprise standards in enzymes/health products applications
 Establish and maintain good relationship with key influencers to improve personal/company brand reputation in feed industry
 Build deeper relationship with tech stakeholders to create a strong mindshare mutually for sustainable sales growth

Qualifications

 M.S. degree and above in zootechnical science or with equivalent education
 10+ years of total work experiences in tech service in poultry industry and 5+ years working experiences in feed additives/enzymes/health products is preferred
 Knowledge of Feed additives, enzymes/gut health products application/feed formulation knowledge is a plus
 Outstanding presentation skills
 Well listening skills in tech communication with customers
 Excellent analytical skills for discoveries from potential customers to dig out their pain points or items we may improve with attractive ROI
 Self-motivated – Initiates appropriate actions and follows through without prompting or close supervision
 Strong teamwork and interpersonal skills
 Capabilities in organizing customer event- international/domestic study tour, seminars or innovation interactions
 Willingness to travel more than 60% of working time
 Good command in Chinese and English, written and verbal

Reports To

Required Language(s)

How to Apply

For more information, you may contact Ying@aartd.com or 18310318622.

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