7 Apr 2026

Senior Technical Service Manager (ID: 2764)

Industry Sector

Location

Responsibilites

Key Responsibilities:
 Provide technical support which will include:
o Supervision of inward chick deliveries through to the first 7 days of life on customer’s farms.
o Liaison for urgent technical issues linking with assigned technical manager.
o Translation and review of translated technical literature to support local industry.
o Liaison and link to local industry associations or organizations.
o Gather local market intelligence.
 Maintaining a high level of technical knowledge through communication with relevant personnel and assisting with the delivery of technical seminars and trade shows.
 Data collection and field performance analysis to produce technical required report reports
 Understanding the customer’s objectives and forming long-term business partnerships in order to satisfy customer requirements.
 Developing plans and deploying resources to service customers in order to improve product performance and achieve set objectives.
 Work with assigned clients to establish and monitor technical service objectives.

Qualifications

 Over 10+ years of senior level experience in poultry breeding, veterinary sciences, or commercial poultry operations.
 Expertise and strong knowledge in poultry technology and current best management practices in breeder and broiler production.
 Degree in Agricultural Engineering, Veterinary Medicine, Animal Science is preferred.
 Strong time management, negotiation, and conflict management.
 Computer skills, including spreadsheets, use of computer database/ CRM, formal report writing, presentation, creative design, and economic modeling.
 Critical thinking and excellent in problem solving skill to generate tangible product performance improvement and customer satisfaction.
 Being a role model to demonstrate corporate values to the wider technical team.
 Willingness to travel regionally / relocation (if required).

Reports To

Required Language(s)

How to Apply

For more information, you may contact Michael at michael@aartd.com.

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